HRIS Education & Communications Advisor

Location: Thorold

Job Summary
Reporting to the Associate Director HR Operations and Systems, the Human Resources Information Systems (HRIS) Education & Communication Advisor manages the learning and instructional design process for the key HRIS systems/processes, including conducting learning needs assessments, design, development, delivery and program evaluation aligned with Niagara Region’s HR Technology Strategy, People Plan and learning strategies. This role will manage the delivery and execution of communications and effective change strategies related to new HR technology initiatives and projects.

This role is also responsible for the administration of the applicable areas of Niagara Region’s corporate intranet site, and the communication of related policy, procedures and support tools.

Education

Post-secondary degree in Business Administration, Adult Education, Communications, Human Resources Management, or other related discipline.

Post-graduate education in Training and Development or Adult Education is preferred.

Formal training in Instructional Design, Curriculum Development or e-Learning (e.g. Certified Training Professional, Certified Training and Development Professional) is preferred.

An equivalent combination of education and experience may be considered.

Demonstrated working knowledge of change management and project management principles.

5 years of experience in curriculum/instructional design, implementation and facilitation of learning programs/projects in a corporate learning environment, preferably in a public sector/municipal environment and with multiple employee/union groups.

Demonstrated project knowledge experience with the ability to lead or manage key areas of large scale projects.

Demonstrated knowledge of adult learning principles and a strong familiarity with design and development principles/methodologies.

Experience designing and developing instructor‑led content with technical subject matter content and documenting or explaining the use of functional application courseware, preferably related to developing software solutions training for a broad audience.

Practical experience with current learning technologies used for authoring and deploying e-Learning such as authoring tools, learning management systems and multi-media environments; with Adobe Captivate experience preferred.

Experience designing and developing Human Resources technical training curriculum and documentation targeted to a non‑technical audience.

Previous experience working with HRIS applications and modules (i.e. UKG Kronos Pro WFM, People Soft HCM) is preferred.

Working knowledge of Human Resources/payroll, policies and procedures, and aptitude for understanding HR processes, principles, legislation and systems is preferred.

Responsibilities
Designs, develops, sustains and maintains HRIS learning programs and solutions, key support tools, related procedures documentation (50% of time).

Shapes the ongoing strategy of the HRIS learning program and solutions, ensuring alignment with the HR Technology Strategy, People Plan and corporate learning strategy using a blended learning approach.

Conducts needs assessments to determine business, performance and learning requirements.

Consults with project teams, technology groups and business invested parties to define learning objectives and content.

Establishes and maintains strong invested parties and employee relationships to ensure programs and processes are aligned with the HR technology workplan and priorities.

Designs, delivers and maintains learning solutions and content to meet the diverse learning and development needs of our employees, including: in‑class and online learning, presentations, self‑study, simulations, FAQ’s, standard operating procedures, and user guides and support tools.

Establishes the learning (system) environment approach and guides data population activities with support from the Senior HR Business Specialists.

Partners with subject matter experts (SMEs) and key invested parties to ensure learning content is accurate and reflects current processes and industry/regulatory standards.

Works with the HRIS applications directly to understand changes or upgrades;…