Sales Consultant; Hyundai

Position: Sales Consultant (Performance Hyundai)
Location: St. Catharines

Overview  Drive for Excellence. Performance Hyundai is the top rated guest satisfaction Hyundai Dealer in Canada. An international award winning team for consecutive years, we have been consistently recognized for our commitment to excellence in sales, service and guest satisfaction. Performance Hyundai is currently seeking a  Sales Consultant  to join their team.
About Us  Performance Auto Group is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great

Experience:

Every customer is entitled to a great experience

Integrity:
We are honest and transparent in our actions

Diversity:
We are stronger through the inclusion of people, brands and ideas

Innovation: We passionately embrace opportunities for new and continuous improvements

Empowerment:
We encourage and support our people in taking initiative

Giving Back:
We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver
Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.

Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.

Project a positive attitude for the benefit of our customers and fellow employees.

Ensure that all work performed is thorough, accurate, and completed in a timely fashion.

Work effectively without supervision.

Attend factory-sponsored and dealer-specified training classes as scheduled by management.

Answer customer service phone calls relating to car sale inquiries.

Ensure customer car quotes are competitive and reasonable.

Keep customers updated by phone as to the progress of their vehicle’s delivery.

Inform customers when vehicles are ready to be picked up.

Keep abreast of new equipment, features and tools available and recommend purchases.

Account for all documents; ensure that none are missing.

Follow up with the factory and distributors regarding late vehicle deliveries.

Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).

Ability to work in adherence to company safety standards at all times.

Comply with all company policies, standards and procedures.

May be required to work on Saturdays as per business needs.

Other duties as required by management.

What You Need To Succeed
High School Diploma or GED is required.

Automotive Sales Experience preferred.

OMVIC Certification is required.

Dealer CRM system experience is required.

Must have a valid Ontario Driver's License and good driving record.

Strong computer skills.

Able to effectively communicate both verbally and in writing.

Strong time management and organizational skills.

Proven ability to deliver exceptional customer service.

Excellent problem-solving and organizational skills.

Ability and willingness to be flexible under changing conditions.

Ability to be creative and persuasive in negotiating.

Ability to exhibit professionalism with a positive attitude under pressure.

Well-spoken, friendly and articulate.

Ability to maintain a high degree of confidentiality.

Must be willing to be flexible with work schedules.

What’s in it for you?
Excellent management support and guidance

Opportunities through our Internal career mobility program

Access to health, dental and vision insurance

Disability, critical illness and life insurance for the unexpected

Our Employee Assistance Plan (EAP) for you and your family’s wellness

Discount on vehicles, service and parts for you and your family

Discounts to retailers and service providers across the country

Free and engaging employee events

Did we mention we love giving back to our communities?!

Job Type:  Full Time - Permanent
Compensation (expected annual earnings):  $50,000 - $70,000 per year. This is a 100% commission role with no base salary. The range reflects historical earnings at this dealership;…