Customer-Focused Service Technician

Position: Customer-Focused Service Technician Role
Location: Beamsville

Join RAD East Torque Systems as a Service Technician, specializing in the repair and calibration of torque tools. Provide exceptional customer service while ensuring tools meet our high-quality standards.

In this technician role, you'll be responsible for inspecting and troubleshooting mechanical and electrical tools, providing precise repair quotes, and collaborating with cross-functional teams for efficient service. Your customer service experience is essential in delivering thorough support and resolving technical concerns.

Key Responsibilities:

• Assess incoming repairs for electrical and mechanical tools

• Troubleshoot issues and deliver timely solutions

• Collaborate with teams on tool repairs and maintenance

• Ensure compliance with ISO 17025 calibration standards

• Engage with customers for professional support

Requirements:

• Must have a High School Diploma

• 2-3 years of experience in a similar role

• Knowledge in electric and mechanical systems

• Strong communication and data analysis skills

• Ability to lift up to 50 lbs

Bring your service excellence to RAD East Torque Systems and contribute to our reputation for quality.
#J-18808-Ljbffr