Appliance Repair Technician

Location: St. Catharines

Location(s) St. Catharines, Ontario, Canada
· Hybrid
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Royal York Property Management is looking for a reliable and experienced Appliance Repair Technician to attend residential rental properties, complete appliance assessments, diagnose appliance issues, perform approved appliance repairs, respond to urgent or emergency appliance calls when required,and identify additional appliance or property concerns that may require follow-up.
Royal York Property Management is a full-service residential property management company serving property owners across Canada. We help owners protect their investments and simplify the day-to-day through astructured, process-driven management approach.
This role is ideal for someone who is experienced, hands-on,professional, punctual, and able to work independently in the field.

The right person should be comfortable using company systems,documenting work with photos and videos, communicating clearly, and completing appliance service work safely and professionally.
What You’ll Do   Attend residential rental properties for appliance service calls,assessments, repairs, urgent calls, and follow-up appointments

Respond to urgent or emergency appliance issues when assigned or scheduled

Inspect appliance issues and determine the cause of the problem

Complete approved appliance repairs in a safe and professional manner

Diagnose issues with refrigerators, stoves, ovens, dishwashers,washers, dryers, microwaves, and other residential appliances

Take clear photos and videos of the appliance, issue, work area,completed repair, and any concerns requiring follow-up

Provide clear updates, notes, photos, videos, and details of completed work after each visit

Use the company app, phone, calendar, and required systems toreceive jobs, view appointment details, submit updates, upload photos/videos, and communicate status

Respect the calendar, arrive on time, and keep appointments updated properly

Communicate professionally with tenants, property owners, and internal team members

Identify when additional appliance work, another licensed trade,replacement, delivery, installation, restoration, or follow-upservice is required

Create or recommend additional work orders for appliance-related follow-up repairs

Return to properties to complete approved follow-up appliance work

Follow company instructions, appointment details, access instructions, calendar bookings, and documentation requirements

General Work May Include   Urgent or emergency appliance calls

Refrigerator troubleshooting and repair

Stove and oven troubleshooting and repair

Dishwasher troubleshooting and repair

Washer troubleshooting and repair

Dryer troubleshooting and repair

Microwave troubleshooting where applicable

Appliance leak assessments

Appliance noise or performance concerns

Appliance power or connection checks where applicable

Appliance installation checks where applicable

Filter, hose, seal, latch, element, pump, motor, or component checks where applicable

Rental turnover appliance checks

Appliance assessments for residential rental properties

Requirements   Previous experience as an appliance technician, appliance repair contractor, service technician, maintenance technician, or similar role

Strong knowledge of residential appliance diagnostics, repairs,and service work

Available to handle urgent or emergency appliance calls when required

Reliable transportation

Necessary appliance repair tools and equipment available

Comfortable attending residential rental properties independently

iPhone 13 or equivalent smartphone with a high-quality camera

Comfortable using a mobile app, phone, calendar, and online systems to receive jobs, update appointments, upload photos/videos,and submit notes

Comfortable taking clear photos and videos of appliance issues,repair concerns, and completed work

Able to write clear notes and submit updates after each visit

Punctual, reliable, and able to respect scheduled appointments and calendar bookings

Ability to work independently with minimal supervision

Professional, reliable, punctual, and detail-oriented

Able to communicate respectfully with tenants, property owners,and team members

Able to complete work safely, professionally, and within the scopeof experience, licensing, certification, and applicable requirements

Nice-to-Have   

Experience with residential rental properties

Experience handling urgent appliance service calls

Experience supporting property management, maintenance, or residential service operations

Experience identifying when replacement, delivery, installation,another licensed trade, or follow-up service is required

Experience documenting service work through mobile apps, photos,videos, notes, and job updates

Ideal Candidate  The ideal candidate is an experienced Appliance Technician who is reliable, professional, and comfortable working independently at residential rental properties.
They know how to assess appliance issues, complete approved repairs properly, document the work clearly, and communicate respectfully with tenants, property…