Transportation Supervisor; Club Services

Transportation Supervisor (Club Services)

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world‑class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

Steamboat Springs is a Colorado icon, blending the best of luxury and western hospitality in the heart of the picturesque Yampa Valley. The staff here provide our Owners with everything they need to enjoy world‑class recreation, dining, shopping, and leisure activities year‑round.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing.

Our values define who we are.

• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Full‑time team members have access to:

• Bi‑weekly pay checks
• Reimbursement assistance on Ski pass / Wellness Recreation
• Paid Time Off
• 401(k) with company match
• Holiday Pay
• Opportunity for gratuities and seasonal Holiday Bonus
• Life and AD&D Insurance
• Short‑Term and Long‑Term Disability
• Employee Assistance Program (EAP)
• Local Perks and Benefits

Are you friendly, courteous and enjoy working with people? Do you have experience in driving vehicles that will hold up to 15 passengers? Are you willing to assist owners and guests with their luggage, personal items in storage and delivery of packages? We would like to speak with you about this opportunity to work at a premier property at the base of the mountain in Steamboat Springs, Colorado!

As a Club Services Supervisor, you will play a vital role in enhancing the guest experience at our resort. You will be responsible for providing exceptional customer service, ensuring that all guests feel welcomed and valued. Your ability to communicate effectively and manage guest relations will contribute to the overall success of our hospitality team. You will be responsible for greeting and welcoming all Owners/guests and visitors to the resort and supporting the entire Club Services team and assisting owners and guests with luggage, shuttle, valet, and other needs.

You must have a valid US Driver’s License and pass a background check.

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

• Be yourself and care genuinely about each interaction you have. Nothing is more important than the moment you are in with each owner/guest.
• The Club Service Attendant (CSA) Transportation Supervisor always uses Owners’/guests’ names when meeting, answering questions, making deliveries, greeting, and assisting Owners/guests in any way.
• Assist department managers with conducting interviews for prospective Club Service Attendants and Supervisor roles.
• Responsible for scheduling, planning, directing, driving, and coordinating all the activities related to in‑town and airport transportation operations.
• Assist in all monthly, quarterly, annual maintenance on all vehicles, including whole owners who request service on their vehicles.
• Assist in supervising Club Services department. Training, hiring, and keeping employees on task.
• Assist in payroll management for Club Services department.
• Reports directly to the Club Services Manager, informs them of important matters within the department.
• Direct all activity related to dispatching CSA’s, routing, and tracking transportation vehicles.
• Assist and manage delivering messages, newspapers, departure notices, and requested items to guests and owners.
• Monitor operations to ensure that all staff are compliant with One Steamboat Place (OSP) safety…