Receptionist/Campus Administrator Job Stellenbosch area,South Africa,Administrative/Clerical

Position: Receptionist / Campus Administrator
Position Type: Permanent (Office-Based)
An established tertiary education institution is seeking a professional and highly organised Receptionist / Campus Administrator to join their Stellenbosch campus.
This role requires a people-focused individual who thrives in a student-facing environment and enjoys being the first point of contact for students, stakeholders, and visitors.

Key Requirements

Relevant tertiary qualification
Strong interpersonal skills – a genuine people’s person
Intermediate to advanced MS Office skills (Word, Excel, Outlook essential)
Exceptional organisational ability with a structured administrative approach
Professional telephone manner and presentation
Ability to multitask and work under pressure

Key Responsibilities
Student Support & Administration

Assist students with course information and general queries (in person, telephonically and via email)
Provide administrative support to students
Register new and current students on SIMS
Process payments, card transactions and payment plans
Assist renewal students with portal registrations
Prepare travel visa letters
Process programme/structure/exam alterations and module cancellations
Follow up on outstanding student payments
Retain students through professional and timeous customer service

Reception & Communication

Manage the switchboard and reception desk
Coordinate incoming calls, including national sales contact number
Maintain a neat, professional reception area
Keep notice boards and signage current

Campus Operations

Assist with day-to-day campus operations
Coordinate venue bookings for classes, meetings, workshops and functions
Ensure rooms are set up, signage in place, and security arranged
Liaise with cleaners to maintain a neat and tidy environment
Monitor classroom equipment and report maintenance issues to the Campus Head and landlord
Order and maintain stock of catering and stationery supplies

Events & Compliance

Assist with Graduation, Registration Days, Orientation, Info Evenings and other campus events
Monitor Health & Safety criteria and ensure compliance with First Aid and Fire policies

Skills & Competencies

Understanding of tertiary education environments
Experience dealing with students and stakeholders
Excellent communication and listening skills
Strong planning and organisational skills
Customer-service focused
Self-motivated, confident and proactive
Team player with initiative


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Job Posting Language

Receptionist​/Campus Administrator

Receptionist/Campus Administrator