Reconciliation & Settlements Clerk

Company Description

Stra Tech is a fintech innovator providing end-to-end transaction value chain solutions to leading South African financial institutions and enterprises. For over a decade, Stra Tech’s platform and core-ledger technology have supported banks, acquirers, retailers, telcos, franchisors, and multinationals in streamlining their payment operations. The company delivers services such as payment orchestration, risk assessment, split payments, reconciliation, treasury management, and loyalty management.

With deep expertise in the payments ecosystem, Stra Tech focuses on simplifying and automating fund flows to help clients operate at their full potential. As the South African payments landscape evolves, Stra Tech positions itself as a trusted partner for organisations seeking to innovate and future-proof their businesses.

The Payment Operations Clerk supports the day-to-day processing, reconciliation, and settlement of transactions across Stratech/Strat Fin's payment products. The role assists in maintaining accurate records between internal systems, banking partners and merchants, escalating discrepancies to senior team members and helping ensure operational and audit readiness.

This is an entry-level role suited to someone early in their career who is detail-oriented, eager to learn payment operations, and comfortable working with structured processes and checklists under the guidance of senior staff.

• Assist in performing daily, weekly, and monthly reconciliations across payment flows, under supervision.
• Help maintain and update registers of products and transactions for tracking purposes.
• Flag reconciliation discrepancies or exceptions to the Payment Operations Manager for investigation.
• Support the team by capturing and organising reconciliation data accurately.
• Follow defined checklists and procedures to complete routine reconciliation tasks.

• Assist with processing merchant settlements in line with agreed cycles (daily, weekly, monthly), following established procedures.
• Monitor settlement reports for obvious errors or delays and report them promptly.
• Help maintain accurate settlement records and supporting documentation.

• Assist in preparing documentation for product and process reviews under guidance from senior team members.
• Help organize and file records related to financial flows, reconciliations, and settlements.
• Support the team by gathering data or documents needed for client or internal discussions.

• Provide administrative support during client onboarding or implementation, such as compiling documentation.
• Escalate any client queries related to settlements or reconciliations to the appropriate senior team member.

• Assist in preparing documentation and evidence required for internal and external audits.
• Help maintain organised records to support audit readiness.
• Support senior staff with administrative tasks related to sponsor bank reviews, renewals, and attestations.
• Learn and follow basic TPPP and regulatory requirements relevant to day-to-day tasks.

• 0–2 years' experience; internships, graduate programs, or entry-level administrative/finance experience advantageous.
• No prior payments industry experience required, though an interest in finance, banking, or fintech is a plus.

• Studying towards an accounting or finance qualification or completed qualifications will be an advantage.
• High attention to detail and strong organisational skills.
• Basic numerical and analytical ability, with willingness to learn reconciliation methodologies.
• Comfortable using spreadsheets (e.g., Excel) and learning new systems/software.
• Good written and verbal communication skills.
• Ability to follow processes and procedures accurately and consistently.
• Eagerness to learn and grow within payment operations.

• Accurate and timely completion of assigned reconciliation and settlement tasks.
• Discrepancies and exceptions identified and escalated promptly.
• Documentation and records maintained…