Fraud Manager

A leading payment aggregator and provider of secure payment solutions is seeking an experienced Fraud Manager to join their growing team. This role is responsible for protecting the business, its biller partners and their customers from financial crime through effective fraud detection, prevention, investigation and governance frameworks.

• Establish and drive enterprise fraud risk strategy and appropriate fraud rules.
• Own fraud governance, policies, procedures and internal controls.
• Oversee real-time transaction monitoring and alert triage across all payment channels.
• Oversee fraud detection systems, rules engines and monitoring processes.
• Lead complex fraud investigations and manage appropriate escalations.
• Report on fraud trends, losses, risks and overall fraud risk posture.
• Assess fraud risk across new products, biller partnerships and channel integrations.
• Manage relationships with fraud technology vendors, card schemes and relevant external parties.
• Liaise with law enforcement and industry bodies where required.
• Build and lead a team of fraud analysts and investigators.
• Ensure compliance with relevant FICA, SARB and card scheme requirements.

• Relevant degree in a related field.
• 5-8 years’ experience in a similar role.
• Experience with in payments, fintech, PSP or payment aggregator environments will be preferred.
• Banking experience will be considered where the candidate has worked specifically within a card environment.
• Experience with transaction monitoring tools, fraud platforms or rules engines.
• Good understanding of fraud typologies, fraud detection methodologies and internal controls

Note:

Only shortlisted candidates will be contacted and should you not hear from us within 2 weeks, please consider your application unsuccessful.