Patient Registration Coordinator; Bilingual

Patient Registration Coordinator

Location: Family Smiles Granbury

Schedule: Monday-Friday

Salary: $13-15/hr (based on experience)

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
• Accident Insurance

The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. They greet patients, obtain and verify insurance information, assist with billing, maintain front office area, and provide a welcoming experience. This role bridges front and back of the office, supporting patients, staff, and physicians.

• Greet patients upon arrival
• Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hand out paperwork to patients as needed, handle routine questions, and review paperwork upon receipt.
• Update patient status in the computer according to established guidelines
• Verify insurance and frequencies when needed
• Assist with attaching payments, sending claims, and checking billable x-rays
• Clean and maintain front office area/lobby
• Perform other duties as assigned

• High school diploma or GED preferred
• Dental Experience is Preferred but NOT Required

• Customer Service Skills – must provide excellent patient service to ensure their dental needs are met
• Multi-Tasker – ability to prioritize and address multiple demands concurrently
• Communication – must communicate effectively with the clinical team, patients, responsible parties, and other staff as necessary
• Team Mindset – ability to work within a team for the benefit of patients
• Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues

CDP is an Equal Opportunity Employer.

Community Dental Partners is an Equal Opportunity and Affimative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.