Assistant to Office Manager

We're hiring! Building Blocks Pediatric Therapy is looking for a Front Office Team Member to join our Sterling Heights and Rochester Hills locations.

As one of the first points of contact for the families we serve, you'll help set the tone for a welcoming and supportive experience from the very first phone call. Working closely with our Client Experience Manager, you'll keep our front office running smoothly - managing incoming calls, coordinating schedule changes, monitoring referrals, and partnering with families to make every interaction a positive one.

This is an ideal role for someone who genuinely enjoys helping people, thrives on a collaborative team, and takes pride in staying organized in a fast-paced environment.

• Answer and manage incoming phone calls with professionalism and warmth
• Support the Client Experience Manager with scheduling and daily front office operations
• Schedule appointments and make schedule changes across both locations
• Monitor and track incoming referrals
• Partner with families to create a positive experience at every touchpoint

• Monday-Thursday, 12:00 PM - 5:30 PM
• Friday, 10:00 AM - 2:00 PM

• High school diploma or GED equivalent
• Strong ability to multitask, prioritize, and stay organized
• Proficiency with computers and Microsoft Office
• Excellent written and verbal communication skills
• Prior medical or therapy office experience is a plus, but not required

If you're friendly, compassionate, and love being part of a team dedicated to helping children thrive, we'd love to hear from you.

#Now Hiring #Front Office #Pediatric Therapy #Michigan Jobs #Sterling Heights #Rochester Hills #Medical Office