Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative
- State Farm Agent Team Member

State Farm Agent team invitation for individuals who want to build a rewarding career in the insurance industry. The role focuses on delivering exceptional customer experiences and supporting the growth of the agency.

Our agency operates two locations and is built around the goal of creating some of the best workplaces in Michigan. We’re always looking for friendly, organized individuals who want to be part of a supportive team and grow their careers in the insurance industry.

We offer a strong benefits package that includes a health plan, 401(k), paid holidays, paid time off, guaranteed base salary, and team and individual commissions on top of salary. Team members may also have opportunities for profit sharing, signing bonuses, and insurance licensing reimbursement.

Our offices feature a large, open workspace with spacious cubicles and plenty of natural light, creating a comfortable and collaborative environment. We also believe strongly in work‑life balance, which is why weekends are always off.

Our culture is built around support, growth, and opportunity. We’re looking for someone who is organized, personable, and excited to be part of a team that values professionalism, collaboration, and helping people succeed.

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

As a Customer Relations Representative
- State Farm Agent Team Member, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

• Communication and problem‑solving skills.
• Experience in customer service (preferred).
• Ability to handle high-stress situations calmly.

Compensation: $52,000.00 - $66,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.