Senior CNC Controls Field Engineer; Siemens​/Heidenhain

Overview

Step into the role customers already expect you to play: the expert

You’ve walked into plants where the toughest problems were waiting—and you walked out with a solution and a grateful customer. At TARUS, a builder of large CNC machines, we’re looking for that same caliber of senior, independent professional to be our on‑site authority from day one. You’ll lead complex interventions, mentor the service team with hard‑won knowledge, and act as a trusted technical advisor to our clients.

On Monday, you’re at a key account leading a planned maintenance review to keep a large‑format machine at peak performance. Mid‑week, you dive into advanced diagnostics on a Siemens 840D / SINUMERIK ONE or Heidenhain control, isolating an elusive electrical fault. By Friday, you’ve documented your findings, updated the team’s knowledge base, and debriefed the customer with clear next steps—earning their confidence for the long term.

• Own on-site troubleshooting for complex mechanical, electrical, and CNC control issues
• Lead customer service visits with minimal oversight and high autonomy
• Diagnose and repair CNC control platforms, specifically Siemens 840D / SINUMERIK ONE and Heidenhain
• Execute and evaluate preventative maintenance programs for strategic accounts
• Produce thorough service reports and contribute insights to our technical knowledge base
• Represent TARUS as a trusted, solutions‑focused advisor

Up to 25% domestic travel with occasional international trips; overnight travel as needed based on customer location and workload.

• 5+ years of field service experience with CNC machines or precision industrial equipment
• Expert-level mechanical and electrical diagnostic capability
• Hands‑on proficiency with CNC controls;
  Siemens 840D / SINUMERIK ONE or Heidenhain preferred
• Proven success working independently at customer sites
• Diagnostic experience with hydraulics and pneumatics
• Clear, professional communication and meticulous documentation skills
• Valid driver's license (Enhanced License a plus); legally authorized to work in the US without employer sponsorship

• Background with TARUS machines or large-format 5-axis CNC

• Company‑paid health and dental insurance for employee and family
• Vision insurance
• 401(k) with company match
• Generous paid time off
• Tuition reimbursement
• Flexible Spending Account
• Company‑paid life insurance

• Pneumatics experience and troubleshooting
• Electrical troubleshooting and schematic reading
• Field service readiness
• Hydraulic systems and components