Technical Business Unit Manager

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The Technical Business Unit Manager would help lead both new and existing customer growth initiatives in concert with Nypro Mold's technology roadmap. This individual will be capable of and responsible for promoting Nypro Mold's value-added solutions and supporting complex plastic injection mold manufacturing programs from concept through production while supporting P&L Growth. This role serves as the primary technical and commercial bridge between the customer, engineering, program management, mold design, mold build, metrology, sampling and operations teams.

They will be the technical leader, partnering with strategic customers to identify opportunities, and align Nypro Mold's capabilities with future business needs. This role requires deep injection mold design and mold manufacturing knowledge, strong program discipline, and the ability to translate customer product requirements into manufacturable, high-performing molds, and profitable solutions. The ideal candidate will be comfortable working directly with customer engineering teams, leading technical reviews with customers, developing part or mold split concepts to support proposals or communication with engineering, supporting and growing new business opportunities, resolving product and commercial escalations and ensuring flawless execution across all customer facing engagement, Success in this role requires the ability to bridge technology, operations, and commercial strategy while building strong customer relationships and identifying opportunities that support both customer success and Nypro Mold's long-term growth objectives.

Understand customer product requirements, technology roadmaps, quality expectations, launch timing, and business objectives, and align them with Nypro Mold’s mold-making capabilities. Build and maintain strong relationships with customer engineering, product development, sourcing, operations, and technical leadership teams. Lead early supplier involvement and DFM activities, including review of part data, drawings, 3D models, specifications, tolerances, critical dimensions, cosmetic requirements, resin/shrinkage assumptions, and manufacturability risks.

Provide technical leadership for complex plastic injection mold programs from concept development through product validation. Support mold concept development, including cavitation, parting line strategy, gating, runner systems, ejection, cooling, venting, mold sizing, and molding machine requirements. Support Customer mold design reviews to ensure they meet customer requirements for part quality, cycle time, reliability, mold life, maintenance, manufacturability, and cost effectiveness.

Collaborate with cross-functional teams, including engineering, program management, toolroom, manufacturing, quality, metrology, supply chain, operations to support customer and NM Growth. Manage multiple opportunities while maintaining visibility to scope, schedule, cost, technical risk, quality, customer commitments, and launch readiness. Communicate program status, technical risks, schedule concerns, customer issues, and recovery plans to internal leadership and customer stakeholders. Act as an escalation point for technical, schedule, quality, scope, and customer-related issues when they arise.

Support troubleshooting during mold build, mold trials, sampling, and production launch, including dimensional issues, part defects, steel conditions, shutoff concerns, ejection issues, cooling issues, cycle-time concerns, and mold reliability problems. Review RFQs, customer specifications, part…