Member Specialist

Position: Member Specialist

Location: Allegan, MI

Job : 3272

# of Openings: 1

Member Specialists at Honor Credit Union provide exceptional member service and develop strong professional relationships while assisting members with new loans and products, opening and maintaining memberships and new accounts, and advising members on various financial solutions.

• Accountable for providing excellent member service and maintaining strong professional relationships.
• Assists members with new loans and products, opening and maintaining memberships and new accounts, advises members on various financial solutions and maintains knowledge on products and services.
• Educates and encourages membership to utilize various digital solutions to enhance overall member experience.
• Courteously and promptly resolves member questions and problems or properly refers them to appropriate team members.

Education/Certification:

• High School diploma or equivalent.
• Must be or become registered as an MLO and have a Nationwide Licensing Number.

Experience

Required:

• One to three years of similar or related experience, including preparatory experience.
• Cash handling and customer service experience is preferred.

Knowledge/Skills/Abilities:

• Must have a demonstrated ability to keep finances in order.
• Strong listening, verbal and written communication skills.
• Demonstrated ability to work well in a team environment.
• Demonstrated ability to follow company policies, guidelines and procedures.
• Well organized and able to meet deadlines.

Additional Requirements:

This position is subject to SAFE Act Registration Requirements. Where applicable, all loan officers must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Failure to register successfully or maintain status may affect eligibility for continued employment and may result in immediate termination.

• Medical with prescription coverage, Dental, and Vision.
• 401(k) employer contribution & matching program.
• Paid time off and paid holidays (including your birthday!).
• Various discounts on credit union products and services for team members & their families.
• Additional perks included.

Honor Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, protected veteran status, disability status, or any other applicable protected characteristic.