Plant IT Support

Job #3038465

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Apex Systems, is seeking the following.

This is an outstanding opportunity to be a member of the Site IT team and assist in reimagining how site IT lends support to the manufacturing team, as we modernize the plant floor with new technology to reduce complexity and increase efficiency. As a member of the Plant IT team, you are directly responsible for maintaining the systems that keep our plant lines running.

Your job responsibilities will require you to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure that the plant uses to produce axles for vehicles globally. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling IIOT for Manufacturing and supporting the existing manufacturing execution systems within the facility.

This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long‑term career potential.

• Support a multi‑shift operation in a manufacturing plant.
• Must be able to work on site with flexible hours in support a multi‑shift operation and support weekend production when necessary.
• Provide technical support (I.T. Applications, Infrastructure, operating systems, end‑user productivity tools) to plant business customers throughout the manufacturing plant.
• Interface with corporate IT and business owners to prioritize improvement efforts.
• Support Plant Floor Systems / Corporate teams in resolving incidents; provide triage and execute business continuity plans, support escalations, and provide hands‑on help to support teams and other global teams (e.g., DBA, Server Operations, Ops Control, Network Operations) if necessary.
• Focus on the integration / long term maintenance of applications and hardware.
• Assist site IT manager with managing assignments and workload.
• Develop, maintain, and share accurate support documentation.
• Support local network equipment in a Cisco based environment.
• Support local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
• Support Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software‑defined network, mobile, and Android based equipment.

• IT Operations
• Operations Support Systems
• Technical Troubleshoot
• IT Support
• Technical Customer Support
• Technical Support

• Experience with Server administration;
  Windows (2016+) and/or Linux
• Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation.
• Willing to learn Cisco software‑defined architecture (SDA) troubleshooting and implementation.
• Knowledge of Windows server and Windows Active Directory/ADFS
• Experience with VM servers (vSphere).
• Experience with Android and iOS, iPhones, iPads.
• Experience with Office
  365.
• Experience with SharePoint.
• Experience with Office automation, Windows, PCs & Printers.
• Experience with handheld scanners and imagers.
• Any plant floor automation experience is highly desired (Control systems, PLC's, etc.), but not required.
• Power Shell scripting is desired but not required.

High School Diploma / GED

Bachelor's Degree

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.