IT Service Delivery Lead: Elevate IT Ops & SLAs
Job in
Sterling Heights, Macomb County, Michigan, 48310, USA
Listed on 2026-07-01
Listing for:
Zenith American Solutions, Inc.
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Administrator, IT Business Analyst
Job Description & How to Apply Below
Zenith American Solutions, Inc. is looking for an IT Service Delivery Manager responsible for delivering and improving IT services. This role involves collaborating with business stakeholders and managing escalations to ensure seamless service delivery while enhancing user experience.
The ideal candidate will have 5-7 years in IT support, with significant experience in IT Service Management and proficiency in tools like Service Now and Jira. Benefits include health coverage and a 401(k) retirement plan with company match.
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