More jobs:
Help Desk Technician
Job in
Sterling Heights, Macomb County, Michigan, 48310, USA
Listed on 2026-07-20
Listing for:
Central Transport
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
The Technical Support and Services Technician will be the main point of contact for IT related issues as they come into our help desk. The role requires strong customer service skills and timely answering of all technical questions.
Shift & CompensationFull onsite in Sterling Heights, MI.
Shifts available:
Monday through Friday, 5pm-1am.
Starting rate: $20.00 per hour.
Additional pay: 6pm-12am $1.00 per hour; 12am-6am $2.00 per hour.
Responsibilities- Act as the main point of contact for internal customers seeking technical assistance via phone or email.
- Perform remote troubleshooting using diagnostic techniques and asking pertinent questions.
- Provide remote support, software loading, and maintenance for all handheld and tablet technology tools.
- Basic IT knowledge.
- Interest in pursuing a career in IT.
- Ability to multitask and prioritize a changing workload.
- Flexible schedule with willingness to work overtime as needed.
- Strong organization and communication skills.
- Reliable and dependable worker.
- 401(k) plan
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Opportunity for advancement.
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