Claims Analyst

Cherokee Insurance Company, a leading casualty insurance provider to the transportation industry is seeking an entry level liability adjuster for our Sterling Heights
, MI office. Cherokee Insurance is rated ‘A’ (Excellent) by A.M. Best Company. Now is your chance to join a team of trained professionals and enhance your skills.

We are seeking detail-oriented individuals with superior customer service and negotiation skills to investigate and process both first- and third-party claims. Liability Adjusters are trained on site and are not required to travel. Based at our Corporate Office, this is an exceptional chance for learning, exposure, and career advancement.

• Gather accident information and assist the insured to begin the claim process
• Take and organize detailed notes/information from all involved parties
• Ensure that all claims information is accurately input to claims system
• Prepare claim information
• Meet deadlines while making priority adjustments as needed
• Confidently and professionally work well with internal and external customers
• Handle matters according to various state regulatory requirements and respond to issues in a timely, appropriate fashion
• Stay abreast of and utilize claim handling best practices as directed by management and regulatory/professional organizations
• Maintain file communications and associated details to ensure that a complete file is available to the company at all times

• Determining responsibility, coverages and coverage limits
• Consulting with all involved vendors and out of state contracted adjusters
• Reviewing and approving price quotes

• Exceptional communication skills: listening, reading, writing, speaking
• Solid organizational, multi-tasking and time-management skills
• Strong analytical and problem-solving skills
• Ability to work both independently and in a team-oriented environment
• Intermediate knowledge of Microsoft Office Suite
• Strong sense of urgency
• Willingness to learn and desire for promotion/advancement
• Bachelor’s Degree in business, economics, finance or related field