Quality Supervisor

About Us

The Michigan Milk Producers Association is a dairy farmer‑owned cooperative and dairy processor. Founded in 1916, the MMPA serves dairy farmers in Michigan, Indiana, Ohio, and Wisconsin. MMPA maintains a strong presence within the dairy industry with strategic business relationships through a variety of channels, including processing shelf‑stable and value‑added dairy products. MMPA has five member‑owned processing plants in Michigan, Indiana, and Ohio, including Superior Dairy and the Middlebury Cheese Company.

Products made at MMPA’s plants include fluid milk, cheese, ultra filtered milk, cottage cheese, ice cream, butter, nonfat dry milk, cream, and condensed skim milk.

• Competitive salary
• Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
• Disability insurance
• Paid time off
• Employer‑matched 401(k) retirement savings plan
• Personal and professional growth opportunities
• Employee appreciation events and recognition awards
• Employee wellness initiatives
• Employee feedback and suggestion forums

• Work with the plant leadership team to ensure all quality programs and systems are implemented.
• Manage the plant's internal auditing program by conducting GMP and sanitation audits of operations and warehouse areas; ensure Food Safety and Quality Systems meet or exceed internal, second‑party, and third‑party audit requirements.
• Complete audit reports and track and trend data.
• Lead the Internal Quality Management Review process with the plant's staff.
• Conduct monthly quality management system reviews with the plant leadership team.
• Drive the plant's quality continuous‑improvement efforts for quality KPIs (e.g., consumer complaint reduction, hold reduction).
• Maintain appropriate documentation to support compliance with policies and procedures.
• Act as SQF Coordinator for the Ovid Plant.
• Own the plant's Corrective/Preventive Actions (CAPA) process and track all plant root‑cause failure analyses.

• Define best lab practices and provide guidance and adherence to quality policies.
• Manage the plant laboratory, including analysis and interpretation of results and documentation.
• Develop Ovid Plant procedures to comply with MMPA’s Quality Management System and associated policies.
• Develop, adapt, and improve quality programs and procedures for overall production activities of the plant, including application of Quality Procedure changes.
• Manage Food Safety Documents, SSOPs, HACCP plans, and other regulatory‑related documentation.

• Manage quality training for all plant personnel.
• Ensure standard work through development of work documentation and training to standards.
• Participate in problem solving and serve as a technical resource for quality initiatives.

• Directly manage laboratory staff.
• Connect and influence local plant management and plant workforce.
• Communicate ideas and technical information in an easily understandable way.
• Assess risk and communicate it in a timely manner.
• Act as a change agent and champion of cultural change. Perform other duties as assigned.

• BS Degree in Biology, Microbiology, Chemistry, or Food Science required.
• Preferred prior work experience.
• Understanding of manufacturing processes.
• Knowledge of Food Safety and Regulatory requirements.
• HACCP certification preferred.
• SQF Practitioner preferred.

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.

This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.

MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve.

We are interested in every qualified candidate who is eligible to work in the United States.

MMPA is committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well‑being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process.

We are not accepting unsolicited candidate introductions, referrals, or resumes from third‑party recruiters or staffing agencies for this position.

MMPA is an equal opportunity employer.