Guest Service Cashier

Job Description Job Description

At Portillo’s we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun.

Cashier responsibilities include:

• Greet our guests with a friendly smile and provide BUN-believable customer service.

• Describe our delicious menu items and answer any questions the guest may have.

• Quickly and accurately take orders and take payments both behind the cashier counter and outside in the drive thru.

• Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course.

• Work as a team player to help and serve others (team member and guests).

• Pass out food orders to guest while cleverly rhyming order numbers with your freestyle skills and be everyone’s favorite person- the one that hands out the food!

• Take catering and take-out orders over the phone. Check to ensure on-line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

What’s in it for you?

• Flexible schedules
• Competitive pay – Daily Pay: Access your pay when you need it
• We pay a $2/hr. premium to our closing team members for all hours they work after 11pm!
• Time-Off Program
• Comprehensive Benefits for full-time *See below
• Career advancement opportunities – We’re growing!
• $3/hr. increase on 5 holidays**
• Free shift meals
• Educational benefits (skill and professional development, university partnerships)
• Perks and discounts: access to hundreds of discounts from movie tickets to gym memberships and more
• Employee Assistance Programs (EAP) access to counseling and support resources
• Monthly “Franks a Lot” Team Member appreciation
• Team Member referral bonus + quarterly gift
• Anniversary awards

**Easter, Memorial Day, July 4, Christmas Eve, New Year's Day

* Working Full-time (30 hours or more per week)? You will receive all the above and more…Here’s what you’ll be eligible for:

• The choice of 3 Medical Plans, including a PPO, HDHP with Portillo’s HSA contribution
• Dental and Vision Plans
• Flexible Spending Accounts (healthcare, dependent care and commuter)
• 401(k) with company match
• Voluntary Benefits: pet insurance, critical illness, accident insurance, hospital indemnity, identity theft insurance
• Beef Stock – our Employee Stock Purchase Plan*

* Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

Military Veterans are encouraged to apply.