Financial Consultant

Position Title

Financial Consultant

Sterling Heights, MI 48310

The Financial Consultant has the primary responsibility of retaining and expanding company relationships and soliciting new retail investment and insurance business from prospective customers. The role advises and assists Flagstar customers in optimizing their financial position by creating a customized investment strategy designed around their goals, time frame, and comfort level with market risk.

• Meets with customers or prospects to discuss their financial needs and outline appropriate financial products that meet the customers' financial goals.
• Builds and maintains excellent relationships with retail bank branches. Directs the investment sales for an assigned group of retail bank licensed bankers through coaching, training, goal setting, marketing plans, and daily support. Provides indirect talent management for licensed bank staff and is responsible for conducting team performance meetings, performing observations, maintaining an action plan, ensuring cross‑training is achieved, and ensuring compliance requirements are met.
• Processes all paperwork in a timely manner. Stays current with all customer and partner communications and deadlines. Maintains and manages a highly compliant investment business.
• Conducts phone calls to existing and prospective retail bank customers and Book of Business customers to schedule appointments. Leads, establishes priorities, prepares presentations for these calls, and coaches retail bank licensed bankers on conducting successful prospect calls. Documents calls and results and submits reports to superiors as required.
• Uses independent judgement and discretion to make decisions.
• Analyzes and resolves problems.

• Performs special projects and additional duties and responsibilities as required.
• Consistently follows regulatory and compliance policies and standards linked to the job and completes required compliance training. Is accountable for maintaining compliance with applicable federal, state, and local laws and regulations.

• Education level required:
  High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 2+ years of retail sales.

• Variable Annuity – If not held at time of hire, incumbent must obtain the license within 120 days of hire.
• Series 7 – If not held at time of hire, incumbent must obtain the license within 1 year of hire.
• Series 63 and/or Series 66 – If not held at time of hire, incumbent must obtain the license within 90 days of passing the Series 7 exam.
• Series 63 (engagement) – If not held at time of hire, incumbent must obtain the license within 30 days of passing the Series 63 exam.

• Education level preferred:
  Undergraduate Degree (4 years or equivalent) or equivalent experience.
• Banking experience.
• One year of sales experience in the investment/insurance industry.
• Retail investment sales experience.
• Experience coaching or leading a team.

• Proven success in demonstrating sales results, exceeding sales expectations, adaptability, collaboration, relationship building, reliability, and motivation to succeed.
• Desire and willingness to call on prospects and existing clients for sales opportunities and proven sales execution.
• Proven leadership, business development, and problem resolution skills.
• Proven customer service skills and the ability to resolve problems and prevent customer dissatisfaction.
• Service‑oriented and able to work well with branch employees and bank customers.
• Excellent listening, verbal, and written communication skills and demonstrated success communicating with various levels within an organization.
• Strong coaching skills.
• Demonstrated ability to work well in a team environment.
• Demonstrated ability to follow company policies, guidelines and procedures.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross‑functional insights. Aligns relationship‑building…