Comfort Consultant

Our company is seeking a dedicated HVAC Residential Comfort Consultant to join our dynamic team. This role involves brining expert industry knowledge to personalize home comfort solutions for customers in home while representing Great Dane's high standards and professional reputation. The successful candidate will engage with customers to understand their needs and offer the best services and equipment solutions. This role involves providing exceptional customer service, offering evaluations and quotes, supporting field technicians, and managing post-sale projects while achieving KPIs, departmental budget and production goals.

• Deliver a 5-star consultant experience in home for each customer
• Mastering current technology, system knowledge, and industry best practices
• Convert sales leads into sold work for the HVAC install department using
• Develop multiple installation options to meet the long-term home comfort needs of the client
• Establish customer rapport to ensure the highest levels of customer satisfaction
• Educate the customer on financing options
• Collect client information and maintain accurate interaction notes
• Participate in all required company trainings and meetings
• Travel to customer homes
• Performs other duties and responsibilities as assigned

• Minimum of 2 years of previous sales experience - trades or home services preferred
• Valid U.S. Driver’s License
• Strong interpersonal communication skills

• Previous HVAC install or service experience
• Knowledge of Service Titan software

• Take-home vehicle, gas card, and uniforms provided
• Benefits eligible day one
  - medical, dental, and vision insurance
• 401k + Company Match
• Six paid holidays, PTO, and a floating holiday
• Employer sponsored life, short-term and long-term disability insurance
• Parental & bereavement leave

EEOC statement:

Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.