Sr. Coordinator, Client Services

Location
This role is open to candidates working remotely in the United States.

Basic Qualifications

• Bachelor’s degree or four years of equivalent experience
• Four (4) years’ experience in IRB or clinical research setting that includes applying regulations to the protection of human subjects.
• Intermediate computer skills, including proficiency with MS Office Suite with an emphasis on Word and Outlook

Preferred Qualifications

• Certified IRB Professional (CIP) or attainment of CIP within one (1) years of eligibility
• Ability to effectively use proprietary system
• Knowledge of Federal laws and guidelines pertaining to Research and the Use of Human Subjects including the FDA and DHHS
• Write and speak in English to compose business text such as letters, memos, e-mails and reports; copy or transcribe information; summarize or condense information; edit, revise, correct, proofread
• Listen, understand and interpret scientific and medical dialogue to be able to quickly and accurately communicate IRB determinations to clients.
• Read and understand research texts such as medical protocols and Informed Consent Forms
• Must have high level of attention to detail, accuracy and thoroughness;
  Problem solving skills
• Highly organized and efficient;
  Process and procedure oriented
• Excellent interpersonal skills to work professionally and effectively with others and provide high levels of customer service
• Communicate clearly and professionally, both verbally and in writing; public speaking
• High level of professionalism and discretion with all communication with clients
• Ability to follow written and verbal instructions and work independently as required to plan, organize, schedule and complete work within deadlines
• Ability to manage conflicting demands and priorities
• Ability to adapt to changes in office technology, equipment and/or processes
• Demonstrated consistency and dependability in attendance, quantity and quality of work

Physical and Mental Requirements

• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

Pay Transparency Statement

The base salary range for this role is $49,200 - $83,600. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.