Case Manager Assistant - Contingent - West Bloomfield

Responsibilities

Assists the Case Managers with concrete patient‑related tasks and various clinical interventions.

The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department who are not currently receiving services from another staff member. The role may also include additional office‑related tasks, such as assisting with special medication fund programs, updating resources, and issuing Medicare Important Message to patients.

• High School diploma or G.E.D. equivalent.
• Associate’s degree, preferred, or equivalent healthcare experience.
• Good verbal and written communication skills.
• Ability to read, write and speak English.
• Strong critical‑thinking and problem‑solving skills.
• Excellent organizational skills.
• Ability to multitask and maintain trusting relationships.
• Professional demeanor and flexibility.
• Capability to work independently with minimal supervision.
• Ability to move freely throughout the facility to visit patients.

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.