Supervisor, Quality Assurance

Description

The Quality Assurance Supervisor is responsible for monitoring and improving the overall Food Safety and Quality programs at MIS sites to deliver a finished product that meets or exceeds the requirements of Bay State Milling, Regulatory Authorities, and Customer expectations. This includes standardization of QA protocols and product specifications in parallel to other sites, deepening knowledge of supplier programs and practices, consistency in establishment of testing schedules and auditing, as well as evaluation of laboratory capabilities and resource needs.

Further, this individual provides oversight for all location certifications including organic, Global Food Safety Initiative (GFSI), Non GMO and more. The Quality Assurance Supervisor will also lead the training efforts for regulatory compliance and overall employee safety.

include the following. Other duties may be assigned.

• This position leads and/or actively participates in initiatives to support the CQA portion of the MIS business plan and site programs such as safety, recognition, and community service
• This position is expected to build relationships and be the first point of contact for customer inquiries and questions relating to food safety and quality of products originating in the facility
• Set up, adjust, calibrate and operate laboratory equipment and instruments such as microscopes, chemical balance scales, moisture, grinding and sieving tests, and other equipment
• Test grain or seeds used as ingredients and other products for such qualities as purity, viscosity, and gluten. Test solutions used in processes for chemical concentration, specific gravity, or other characteristics as applicable
• Test samples of manufactured products to verify conformity to specifications. Performs EMP testing and responsible for regulatory compliance samples such as pesticides and water testing.
• Record test results on standardized forms and writes test reports describing procedures used
• Cleans and sterilizes laboratory equipment as needed
• Prepares chemical solutions according to standard formulas as needed
• Check for Sanitation Guidelines and Equipment via Pre-Operational Reports
• Assist with label control and production/verification
• Lead facility compliance, food safety, and employee safety training utilizing BSM’s Alchemy System and other resources
• Preparation for internal and external quality audits both from customers and due to certification requirements
• Monitor and report on quality standards, deviations, and cost/value opportunities for all products manufactured in the facility
• Responsible for shelf life studies and check sample program management
• Actively seek out and lead cost savings opportunities for the facility on a regular basis. Participate in Continuous Improvement projects or Lean initiatives
• Make ship/no ship decisions with input of Corporate QA if needed
• Oversee the development, implementation, review and maintenance of the BRC System, including food safety fundamentals and audits
• Responsible for plant production scheduling and communication to plant team.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in the time allowed. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree in Food Science, Cereal Science, Biology, Chemistry, Milling Science or equivalent is highly preferred
• 5-8 years management experience
• ISO or BRC Practitioner is preferred
• Previous laboratory Supervisory or Quality Management experience is preferred
• Experience in the grain/agricultural industry is preferred
• Computer skills are a necessity, specifically in spreadsheet/Excel format. Prior experience with Microsoft Dynamics AX is a plus

English fluency is essential. Must have strong verbal and written communication skills, with ability to respond to either common and sensitive inquiries or complaints from internal and…