Commercial Lines Customer Service Representative; CSR
Job in
Sterling, Whiteside County, Illinois, 61081, USA
Listed on 2026-02-17
Listing for:
Cornerstone Agency, Inc.
Full Time
position Listed on 2026-02-17
Job specializations:
-
Insurance
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Benefits
- Health insurance
- Paid time off
- Training & development
- Bonus based on performance
- Opportunity for advancement
We are a friendly, customer-focused insurance agency specializing in personal lines coverage, commercial lines coverage, as well as farm and crop coverage. We take pride in creating a welcoming environment for our clients and providing exceptional service. We are seeking an experienced Commercial Lines CSR to join our team and help manage accounts with accuracy, professionalism, and care.
Position Overview What You’ll Be Doing- Servicing commercial insurance accounts
- Processing endorsements, certificates of insurance, and policy changes
- Working with clients, carriers, and producers
- Assisting with quotes, applications, and renewals
- Keeping client files accurate and up to date
- Helping clients with questions and problem-solving when needed
- Prior commercial lines insurance experience
- Currently have an Illinois property & casualty license
- Strong communication and organization skills
- Good attention to detail
- Comfortable using computers and agency systems
- Reliable, professional, and team-oriented
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