Store Manager, Retail & Store Manager

Role Purpose

Our Store Managers lead from the floor, energize a team, and deliver results. They balance operations, team development, and customer wow moments, building a high‑performing team and a memorable store experience.

• Lead with presence—be the face, voice, and pace of the store.
• Grow a powerhouse team through coaching, feedback, and celebration.
• Keep operations humming—freight flowing, zones looking sharp, and priorities clear.
• Manage labor like a boss—flex your team to match the business and stay on budget.
• Drive sales on the floor—model selling behaviors, guide your team, and make sure every customer leaves happy.
• Create a culture people want to be part of—positive, fun, and high‑performing.
• Pivot when needed—fast changes, no problem.
• Show up with integrity and own the outcomes.

• Talent Development: people‑first, always teaching and getting things done.
• Sales Floor Presence & Execution: lead from the floor—clear, calm, in control, and never micromanaging.
• Strategic Agility: stay cool under pressure and pivot when the day throws curveballs.
• Culture & Leadership Style: bring energy, high expectations, and strong team spirit.
• Integrity & Accountability: mean what you say, follow through, and earn your team’s trust.

• 5–10+ years of leadership experience delivering results.
• Experience managing a store or large department—retail preferred but not required.
• Internal growth—promotion from assistant or co‑manager roles is a big plus.
• Comfort leading in fast‑paced, high‑volume, or high‑complexity store environments.

• Sales and labor results
• Tru Rating feedback and customer satisfaction
• Store Scorecard performance
• Team development and retention
• Operational execution and compliance

You’re out front—leading from the floor, not behind a desk. You thrive on movement, energy, and action. Coaching moments happen in real time. Your decisions drive the day, and your impact is visible from the front door to the back room.

• Development check‑ins
• Coaching conversations
• Labor and volume planning
• Leveraging Five Below’s toolbox of resources and programs

• Competitive pay with bonus opportunities tied to store success.
• Full benefits package—medical, dental, vision, 401(k), and more.
• Sweet employee discount.
• Real career growth—promotions from within and development of future leaders.
• Recognition that celebrates wins and contributions.
• Supportive culture that values work‑life balance while driving high performance.

• High School Graduate or equivalent.
• Minimum 3 years of management experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi‑task.
• Creative thinking.
• Ability to maintain composure under pressure.

• Frequently operate computer and printer, and occasionally operate cash register.
• Occasionally ascend/descend ladders to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Communicate and exchange information with customers on the telephone and face-to-face, and with managers and coworkers.
• Move across the sales floor directing associates and assisting customers, as well as to and from the stockroom retrieving and putting away merchandise.
• Work a flexible schedule including days, evenings, weekends, and holidays.
• Lift, push, or pull up to 25lbs and move merchandise up to a height of 5–10 feet.
• Operate equipment such as ladders, pallet jacks, and handheld devices.
• Remain in a stationary, upright position for 80% of the time.

Salary

$54,000.00 – $68,175.00

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.