Senior , Software Engineer

Job Description

Asurion is hiring a Senior Staff, Software Engineer for the Customer 360 Platform team. Customer 360 is a strategic platform that creates a trusted, intelligent view of customers across products, partners, subscriptions, claims, service interactions, and digital experiences. This role is full-stack, but the focus is backend, APIs, data models, databases, and platform architecture — not UI‑first. The role aligns to Asurion’s Senior Staff expectations for cross‑team API design, domain data architecture, full‑stack architecture, systems design, and technical leadership.

• Own architecture and delivery for Customer 360 data models, APIs, services, events, and supporting tools.
• Build production‑grade Node.js / Type Script services with secure access, observability, and reliable operations.
• Design customer data models for Customer ID, Household ID, profiles, subscriptions, interactions, relationships, lineage, confidence, and data quality.
• Work across relational, No
  
  SQL, graph, cache, search, and event‑driven data patterns.
• Partner with product, architecture, data, security, privacy, analytics, and consuming teams to drive scalable adoption.
• Mentor engineers and raise engineering standards across teams.

• 10+ years of experience building APIs, backend services, distributed systems, and data‑intensive platforms.
• Strong experience with Node.js, Type Script, API design, and production service architecture.
• Deep understanding of data modeling, database design, schema evolution, identity resolution, data quality, and source‑of‑truth patterns.
• Experience with databases such as PostgreSQL, MySQL, DynamoDB, MongoDB, Redis, Elasticsearch/Open Search, Neo4j, or similar.
• Experience with event‑driven architecture, data contracts, streaming or messaging platforms, CI/CD, observability, and reliability engineering.
• Ability to influence multiple teams, shape technical direction, and drive cross‑functional outcomes.

• Experience with Customer 360, customer data platforms, identity resolution, master data management, or graph‑based models.
• Experience with deterministic/probabilistic matching, confidence scoring, lineage, governance, Kafka, CDC, or schema registry.
• Experience working in privacy‑sensitive, regulated, multi‑tenant, or client‑segregated data environments.

Customer 360 is a high‑impact platform where customer data, identity, confidence, privacy, and API design all matter.

As a Senior Staff, Software Engineer, you will help define the data foundation and engineering standards for a platform that powers intelligence across Asurion.

Asurion is a proud equal opportunity employer committed to building a diverse and inclusive workplace. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality, ethnic origin, color, or disability.