Senior Associate, Legal Administrative Support

When you join Sallie Mae, you become a champion for all students.

We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.

We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Senior Associate, Legal Administrative Support will provide administrative, operational, and project support to the Legal, Government Affairs, and Communications team. Reporting to a senior leader within the Legal Department, this role will support a team of attorneys and paraprofessionals including support for Corporate Finance, Corporate Reporting, and Disputes and Transactions teams within the Legal Department. This role requires comfort managing multiple deadlines, coordinating across teams, and maintaining high levels of accuracy and attention to detail in documentation.

The ideal candidate will be responsible for managing and prioritizing administrative tasks, ensuring the smooth and efficient day-to-day operations of the organization, and assisting in the implementation and improvement of administrative policies and procedures. The role will also help strengthen continuity, efficient day-to-day operations, and scalability across recurring legal and administrative workflows.

This role is currently located in our Sterling, VA office, with a planned move to Arlington, VA in Fall 2026.

What You'll Do

* Provide executive administrative, operational, and project support to senior management and their teams, including scheduling meetings, managing calendars, coordinating travel arrangements.

* Support expense reporting, invoice routing, payment tracking, vendor onboarding, and related administrative processes with attention to timeliness, accuracy, and compliance.

* Manage and accurately maintain audit-ready electronic and physical records and files, including appropriate handling sensitive confidential and/or material non-public information.

* Identify opportunities to improve administrative and legal support workflows, standardize templates or checklists, and create or maintain process documentation and job aids.

* Manage supplies, technology/equipment needs, and support for team events or other in-office logistical needs, liaising with facilities and IT as needed.

* Develop and maintain strong working relationships with internal and external stakeholders.

* Prepare, edit, proofread, and distribute agendas, meeting materials, presentations, and other business documents for legal and cross-functional teams.

* Build, support, and maintain shared resources such as SharePoint or Teams sites, trackers, checklists, and other process documentation.

* Provide guidance and support to the administrative support team to ensure excellent customer service is provided to all internal and external stakeholders.

* Serve as backup or complementary support for designated tasks and workflows customarily…