Front Office & Billing Coordinator

Front Office & Billing Coordinator

Gettier Commercial
• Sterling, VA

Department:

Executive Office / Administration

Reports to:

Office Manager

FLSAClassification:

Non-Exempt (Hourly)

Schedule:

Monday–Friday,8:00 AM – 4:00 PM, on-site

Compensation:$22.00 – $26.00/hour,commensurate with experience

The Front Office & Billing Coordinator is the welcoming face of the office and a key back-office contributor responsible for accurate,timelyinvoicingof completed field work. This is a blended role:roughly halffront-office and administrative support, half billing and invoicing. The right person is equally comfortable greeting a visitor, keeping the office running smoothly, and owning the invoicing of night bulk trash, maintenance jobs, and completed day-operations work in Quick Books.

Reliability, discretion, and attention to detail are essential.

• Invoice all completed work accurately and on time, including night bulk trash pickups, maintenance jobs, and completed work from the day-operations department.
• Enter, review, and reconcile billing data in Quick Books;identify and resolve discrepancies before invoices are issued.
• Coordinate with operations staff to confirm job completion and capture all billable work.
• Support accounts-receivable follow-up and respond to routine billing questions.
• Assist with data entry and billing coordination in Net Suite as the company transitions systems.

• Greet, assist, and direct visitors in a polite, professional manner.
• Answer, screen, and route phone calls; take messages and maintain/distribute the staff phone roster.
• Receive and distribute incoming mail, packages, and courier deliveries; manage all outgoing mail.
• Announce vendor arrivals (e.g., Pro Shred) andassistwith Friday catering lunches.

• Maintain office supply inventory: monitor stock,anticipate needs, and place/expediteorders.
• Ensure operation of office equipment (copiers, water dispenser, postage meter); coordinate repairs andmaintainequipment inventory.
• Assist employees with copier use and email setup.
• Keep the coffee bar stocked and the area clean throughout the day.
• Assist the General Manager and Operations Director with scanning, projects, and other duties as assigned.
• Support Human Resources with pre-onboarding: welcome new hires, guide them through electronic pre-onboarding, collect completed forms, andassistwith the employee self-service app.

• Quick Books experience (required).
• Strong time-management skills and the ability to prioritize in a fast-paced environment.
• Computer literacy:
  Microsoft Word, Excel, and Outlook;
  Guru and Slack a plus.
• Professionalism, discretion, and strict confidentiality.
• Clear, professional communicator;customer-serviceexperiencea plus.
• Positive, can-do attitude and a team-first orientation.

• Net Suite experience.
• Bilingual (Spanish).
• Prior accounts-receivable or invoicing ownership in aservicesor trades environment.

This job description is not designed to cover orcontaina comprehensive list of activities, duties, or responsibilities required ofthe employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.