Integrated Product Support Manager; Onsite

Position Details

Location:

US-VA-STERLING-291 ~ 22640 Davis Dr ~ DAVIS

Date Posted:

Country:
United States of America

Position Role Type:
Onsite

Security Clearance:
DoD Secret (active, required from day 1; U.S. citizenship required)

This position is for an Integrated Product Support (IPS) professional who executes business plans, manages budgets, manages repair workflow, assists in analysis of program metrics and estimates, monitors program progress, collects data to support negotiation of contracts and contractual changes, coordinates customer action items, and maintains program templates, metrics, and presentation materials.

This is a fully onsite position in Sterling, VA. This role is eligible for relocation.

• Leads IPS (Integrated Product Support) Program requirements with various functional requirements to ensure alignment with the customer objectives and contract requirements.
• Maintains program templates, metrics and presentation materials to ensure information on program status and performance is available for further analysis.
• Executes business plans, monthly financial reporting, and data deliverables for Program Management.
• Monitors progress of program against plans, and other metrics using control and reporting systems.
• Analyzes program metrics and status to develop business plans and proposals.
• Coordinates customer action item responses to meet customer program objectives.
• Initiates customer interaction to coordinate status and questions.
• Collects data and analysis in support of contracts and contractual changes including coordinating preparations of proposals, business plans, proposal work statements, operating budgets, specifications, and financial conditions of contracts.
• Assists with standing up a service center and process flow for the MAPS program.
• Communicates and coordinates tasks between VSL and IPS organization.
• Manages/influences others regarding policies, practices and procedures.
• Works autonomously with limited oversight from manager.

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
• Business-to-business customer support experience.
• Project management experience.

• Integrated Product Support (IPS) experience.
• Aerospace experience.
• SAP or other ERP experience.
• Services experience in a manufacturing industry.
• Experience using Microsoft Office Suite.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can purchase pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!

The salary range for this role is 95,500 USD - 181,700 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well…