Customer Service Representative

Customer Service Representative# Customer Service Representative Hot Job Sterling, VA 20164## Overview Salary Range $15.00 - $15.00 Hourly Position Type Part Time## Description Part-Time Career Opportunity Customer Service Representative / Retail Office Associate## Ready to be a cornerstone of success?

As a Customer Service Representative with Ashley Furniture, you’ll join a workplace that is genuinely invested in your success. This is more than just a role, it's an opportunity to build a rewarding career with room for professional growth and advancement.

You’ll play a key role in shaping our customers’ experience by delivering exceptional service both in person and over the phone. We’re looking for Retail Office Associates who are computer-savvy, great at multitasking, and bring strong interpersonal skills and a team-first attitude.

If you’re career-minded, customer-focused, and thrive in a fast-paced environment, we’d love to meet you.## About UsAshley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in creating a positive work environment where our team members can thrive and grow.

We proudly operate over 75 locations across:  Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.## Come Grow With Us!### Benefits of Working With Us:
* Recognition and reward programs
* Generous employee discount on furniture and home décor
* Growth opportunities within the company
* Supportive team environment##

Job Responsibilities:

* Enter customer orders into the system accurately and completely
* Process payments to proper accounts
* Maintain security of cash and other legal tenders
* Prepare daily deposits in accordance with company policies and procedures
* Answer incoming calls and respond to customer inquiries in a timely and professional manner
* Schedule deliveries that are convenient for customers and in compliance with company procedures
* Maintain open orders and communicate order status with customers
* Complete daily reporting requirements
* Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance
* Support the Office Manager with additional duties as needed##

Qualifications:

* High School Diploma or GED required
* Strong verbal communication and listening skills
* Proficiency with computers and Microsoft Office (Outlook, Word, Excel, etc.)
* Strong cash handling skills
* Ability to calculate figures including discounts, percentages, commissions, and related transactions
* Strong interpersonal and customer service skills
* Proven analytical and problem-solving abilities
* Ability to use sound judgment while responding to customer or vendor inquiries
* Ability to lift and move up to 25 pounds regularly
* Bilingual candidates are a plus## Join the Team If you’re passionate about customer service, enjoy helping people, and are looking for an opportunity to grow with a company that values your contributions, we encourage you to apply today.

Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.#MPR
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