Friendly & Outgoing Customer Service Rep

Now Hiring: 1st Shift Customer Service Representative (CSR)

Location:

Sterling, VA

Schedule:

Monday–Friday, 7:00 am – 3:30 pm

Are you passionate about helping people and creating positive experiences? We’re looking for a dynamic Customer Service Representative to join our busy Contact Center in Sterling, VA. If you thrive in fast-paced environments, have a knack for solving problems, and are ready to make every interaction count, this opportunity is for you!

• Serve as the first point of contact for customers via inbound and outbound communication
• Resolve product and service inquiries with professionalism and care
• Manage a high volume of service tickets with superior organizational and time management skills
• Support both your designated team member and the wider operations, ensuring seamless service

• Strong background in customer service–your experience and attitude set you apart!
• Detail-oriented multitasker who’s calm under pressure and thrives in a busy setting
• Excellent communicator, able to confidently interact with clients, customers, and technicians alike
• Previous experience in a medical setting (medical receptionist, scheduler, etc.) is a MAJOR plus!
• Track record of longevity in prior roles–commitment and reliability matter!

• Competitive pay: $22.50/hr–your hard work is valued here!
• First shift schedule–enjoy your evenings!
• Friendly, team-focused environment with opportunities for learning and growth
• Make a direct impact by helping clients and supporting vital operations

Ready to bring your skills to a team that values service and success? Apply now and let’s make great things happen together in Sterling, VA!