Dispatcher, Customer Service​/HelpDesk

About Wheels Onsite USA:

 Wheels Onsite is the leader in Alloy Wheel Reconditioningm servicing customers across the United States. Recognized eight times by INC 5000 as one of the fastest-growing companies in the country, we pride ourselves on delivering premium wheel repair services while creating a fun, dynamic work environment.

 Why Join Us?

- Schedule:

Monday – Friday, 8:00 AM – 5:00 PM
 - Benefits:

 - Health, dental, vision, and life insurance
 - 401(k) matching
 - Paid time off

 - Training Provided
 - A fast-paced, team-oriented environment where your contributions make a real impact.
 - Opportunities for growth and professional development within a rapidly growing company.

 Dispatcher Responsibilities:

 - Answer incoming service calls and provide top-tier customer service.
 - Schedule and monitor technician service appointments to ensure timely service delivery.
 - Dispatch service technicians according to their schedules.
 - Manage customer accounts and ensure satisfaction with our services.
 - Resolve customer issues in a prompt, courteous, and professional manner.

 Dispatcher

Qualifications:

- Excellent interpersonal and communication skills.
 - Customer service experience with a strong ability to interact with diverse customers.
 - Ability to thrive in a fast-paced, high-pressure environment.
 - Strong problem-solving and multitasking skills.
 - Attention to detail and excellent organizational abilities.
 - High school diploma or equivalent (preferred).
 - Ability to reliably commute to Sterling, VA (or willingness to relocate).

 Job Type: Full-time

Work Location:

In-person in Sterling, VA

To Apply:

If you're ready to bring your skills and passion for customer service to a rapidly growing company, apply today! Join us at Wheels Onsite and help us continue to provide top-notch service to our clients.