Field Service Manager

Description

• Must reside in the DMV market*

The Field Service Manager manages the field service personnel who perform on‑site routine services, including installation, maintenance, and repair, as well as completion of assigned projects related to OSP and ISP. This includes all permitting, construction, red lining, and preliminary As Built CAD drawing approval and municipality relations. The OSP PM will requisition labor and materials to meet the timely execution of deadlines and manage general contractors, production reporting, milestone pay sheets, inspectors, and material vendors.

Assisting with cost estimates, engineering of lateral construction, and design of network planning are key elements of other required duties.

• Management of permitting, contractors, material vendors, inspectors, and all construction.
• Oversees the scheduling and training of field service representatives.
• Handles service contracts and directs support services.
• Cost & control estimating, preliminary engineering, production tracking/reporting, OSP Insight, etc.
• Trouble Management, emergency restoration, and disaster recovery of network assets.

Interface with state and local permitting agencies, DOTs, and other activities as required.

• BS Engineering related field or Construction Management or related experience.
• Strong interpersonal, organizational and communication skills.
• Proficient with PCs and Microsoft Office Applications (Word, Excel, Project, etc.), DeLorme and other mapping software and engineering.
• Current valid driver’s license.
• Ability to read and produce field drawings and updates to OSP Insight.