Collections Specialist

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This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70,000.00/yr - $75,000.00/yr

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Title: Collection Specialist

Type: Full time

Salary: $70-75K (depending on experience)

Benefits: This position is eligible for medical, dental, vision & 401K match

Location: Sterling VA - in office as needed, remote flexible

Schedule: M–F: 8am–5pm or 11am–8pm (depends on time zone)

Half-day Saturdays once ramped (8am–12pm), will happen likely once a month

The Role:

We’re seeking an experienced Collections Specialist with a background in third-party collections to manage a portfolio of delinquent accounts, negotiate payment arrangements, and achieve recovery goals while maintaining professionalism and compliance.

What You’ll Do:

• Contact customers via phone, email, and mail to collect on delinquent accounts.
• Negotiate repayment plans, settlements, or payment schedules.
• Use skip tracing tools to locate hard-to-reach customers.
• Maintain detailed records in our collections system.
• Ensure compliance with FDCPA, state, and company regulations.

What You’ll Bring:

• 2+ years of third-party collections experience (agency or call center preferred).
• Strong negotiation and skip tracing skills.
• Knowledge of FDCPA and related laws.
• Excellent communication and organizational skills.

• Seniority level Associate

• Employment type
  
  Full-time

• Job function
  
  Accounting/Auditing
• Industries Staffing and Recruiting

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Medical insurance

Vision insurance

401(k)

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