Hyatt Sterling Dulles Airport North - Front Desk Agent Job Sterling area,Virginia USA,Hospitality / Hotel / Catering

Position: Hyatt House Sterling Dulles Airport North - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key

Skills/Responsibilities

Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right ther it's a quick question or a big request, you're all about making their stay unforgettable.
Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Property Information:

Hyatt House Sterling/Dulles Airport-North is your perfect extended stay hotel in Sterling, VA near Dulles Airport. This is about 27 miles from Washington, DC and at least a one hour drive. Our Dulles accommodations close to Washington D.C. get visitors near all the Sterling area has to offer including George Mason University, Udvar Hazy Center, and Reston Town Center. Guests enjoy our many great amenities including free WiFi, breakfast, fitness center, seasonal outdoor pool, H Bar, and free shuttle service for IAD airport and 5 mile radius.

- Outdoor Pool & Whirlpool - 24 Hour Business Center - Fitness Center - 3 Versatile Event Venues