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Service Desk Shift Lead; Night — ITIL & Incident Champion
Job in
Sterling, Loudoun County, Virginia, 22170, USA
Listed on 2026-02-09
Listing for:
Peraton
Full Time
position Listed on 2026-02-09
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Technical Support
Job Description & How to Apply Below
A national security company is seeking a Service Desk Shift Lead in Sterling, VA, to oversee IT service events and lead a team of Tier I analysts. The role includes providing frontline technical support and ensuring adherence to SLAs. Candidates should have at least two years of experience in a similar environment, strong communication skills, and an active SECRET clearance.
This position offers a hybrid model after the training program, with a competitive salary range of $80,000 - $128,000.
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