Systems Analyst Senior

Overview

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
Secret

Public Trust/Other

Required:

None

Job Family: IT Infrastructure and Operations

Job Qualifications:

Skills: Business Software, Information Technology (IT), Microsoft Applications, Microsoft Office, Oracle

Certifications: None

Experience: 3 + years of related experience

US Citizenship

Required:

Yes

SYSTEMS ANALYST SENIOR

Advance how our customers operate while you advance your career. Join GDIT as a Systems Analyst Senior and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Systems Analyst Senior, the work you’ll do at GDIT will be impactful to the mission of the GSE&SC+ program. You will play a crucial role as the primary technical and functional support expert for enterprise applications (including the Warehouse Management System (WMS), Oracle Source-to-Pay, and Microsoft 365 services) for the supply chain team on the GSE&SC+ program

• Application & System Support:
  Serve as the sole point of contact (POC) for the Warehouse Management System (WMS), providing day-to-day functional and technical support to business users.
• Troubleshoot system, workflow, and configuration issues across multiple enterprise applications.
• Collaborate with stakeholders, development teams, and infrastructure teams to identify root causes and implement long-term solutions.
• Microsoft 365 & Azure Administration:
  Manage user permissions for various enterprise applications including Azure Active Directory, on-prem Active Directory, the warehouse management system, and Appian Business Orchestration and Automation Technologies application.
• Ensure compliance with security and governance policies for identity and access management.
• Translate business requirements into technical reporting specifications and deliver accurate performance reports
• Testing & Quality Assurance:
  Lead manual regression testing efforts for web applications and system enhancements.
• Validate system changes and coordinate with development teams to support release cycles and bug fixes.
• SQL & Data Analysis:
  Develop, optimize, and maintain complex PL/SQL queries, stored procedures, views, functions, reports, and triggers.
• Run SQL queries to investigate data issues, validate datasets, and support reporting needs.
• Develop and modify custom SQL queries to support system testing, troubleshooting, and analytics.
• Design and build paginated reports using Microsoft Report Builder
• Deploy, configure, and manage reports on Power BI Report Server, including folder security, subscriptions, data source management, and scheduled refreshes
• Security, Documentation & Compliance:
  Ensure compliance with corporate IT quality, security, and governance standards.
• Maintain documentation for system configurations, procedures, and support runbooks.
• Document technical activities, incidents, and resolutions clearly in Service Now.
• Cross-Functional Collaboration:
  
  Act as a liaison between program teams, development teams, and technical infrastructure groups.
• Provide training and guidance to business users on systems, processes, and IT best practices.

• Bachelor’s degree in information technology, Computer Information Systems, or a related field.
• 3+ years of experience in application support, or IT operations.
• Extensive experience with Warehouse Management System processes and workflows. Specifically, Blue Yonder WMS application
• Extensive experience with Procurement applications and workflows. Specifically, Oracle Source-To-Pay application
• Experience with Microsoft 365, Azure AD, and Active Directory.
• Proficiency in SQL for analysis, troubleshooting, and validation.
• Experience performing manual regression testing
• Strong understanding of IT governance, access management, and compliance standards.
• Experience with Service Now or similar tools.
• Excellent problem-solving skills and ability to work independently.
• Strong communication and documentation skills.
• Maintains current knowledge of relevant technologies as assigned.
• Participates in special projects as…