Fly " Field Service Representative Sterling, VA,

Position: "Fly Away" Field Service Representative Sterling, VA, US
## "Fly Away" Field Service Representative Sterling, Virginia, United States of America

Job Title:

"Fly Away" Field Service Representative Job Category:
Engineering and Technical Support Time Type:
Full time Minimum Clearance Required to Start:
Top Secret Employee Type:
Regular Percentage of

Travel Required:

Up to 50%
Type of Travel:
Local     
*
* Job Description:

** As a local “Fly-Away” Field Service Representative (FSR) you will be responsible for providing technical support for our deployed and local ‘factory’ signal processing systems.  You will support tasks in both CONUS and OCONUS locations.  This role requires the ability to “fly” on short notice to assist with maintaining any one of our several deployed systems around the globe.  Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware issues, performing hardware replacements and installations, as well as aiding with next generation hardware deployments.  

Additional duties include administratively tracking FSR-related tasks in our ticketing system for proper documentation.  In this role, you must maintain flexibility in mission expectations and requirements and be able to follow through on various tasks that are required to keep existing and future systems online and functioning properly.
*
* Duties and Responsibilities:

*** Approximately, 60% of time at local “factory” at Sterling location &/or Manassas Warehouse  + Remotely monitor health and status of deployed OCONUS systems  + Support logistics operations and aide with asset management responsibilities  + Assist with management of spare pools to ensure availability and accountability  + Escalate any hardware issues or system outages to leadership immediately  + Assist with ticket management, and track all known hardware issues within Jira ticketing system
* Approximately, 40% of time deployed to various OCONUS locations  + Perform preventative maintenance checks and services (PMCS)  + Conduct hardware replacements and/or upgrades  + Monitor and maintain system hardware and software  + Troubleshoot any technical problems or issues to determine possible solutions  + Conduct and/or assist local unit with site surveys (for future system installation)  + Conduct refresher training for operators, when necessary  + Support customer operations and system administrator personnel
** Required Skills/

Experience:

*** Ability to troubleshoot complex hardware and network issues
* Experience maintaining hardware systems, including cable repair
* Linux System Administration
* CompTIA Security+ certification, or obtain within 90 days of hire
* Physically able to regularly deploy, travel and conduct the physical actions necessary to include lifting, racking and stacking equipment (70+ lbs)
** Desired Skills/

Experience:

*** Prior Military or DoD experience
* Previous experience as a traveling Field Support Representative
* Experience maintaining servers, network and/or communication equipment
* SIGINT background
* College Degree or applicable technical certifications
** Travel:
** Overseas travel required: 40%          
** Clearance:
** Active TS required, must be SCI eligible

What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.  - Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.  - We offer competitive benefits and learning and development opportunities.  - We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.  - For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

- ** What You Can Expect:
**** A culture of integrity.
** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
** An environment of trust.
** CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique…