Multi-INT Mission Operations Engineer and Tools Trainer

Job Title:

Multi-INT Mission Operations Engineer and Tools Trainer

Job Category:
Engineering

Time Type:
Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type:
Regular

Percentage of

Travel Required:

Up to 25%

Type of Travel:
Local

* *
* *
* The Opportunity:

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* + We are seeking an enthusiastic and skilled Mission Operations Engineer/Systems Engineer to join our team working on the Makalu contract.

+ This role involves supporting, promoting, and enhancing mission- critical applications that provide Situational Awareness and Collaboration capabilities.

** Responsibilities:*
* + The ideal candidate will have a strong background in operations, excellent communication skills, and the ability to bridge the gap between technical teams and end-users in the Intelligence Community and military.

+ On team Makalu, Mission Operations Engineers (MOEs) are an integral part of the development team.

+ Experienced intelligence analysts with strong analytic and communication skills are encouraged to apply.

+ Support to ongoing engineering and training related for Bōdhi, a cutting-edge situational awareness tool, and Chat Surfer, a DoD and IC collaboration tool, supporting watch floor activities and significant event monitoring.

** Travel:
** This position may include up to 25% travel in support of in-person training efforts to both CONUS and OCONUS locations.

+ Providing user support via chat, phone, or user tickets.

+ Testing new capabilities as well as regression testing as needed.

+ Leverage your analytical and operational experience to integrate.

+ Bōdhi/Chat Surfer/MOST/WTSD into operations supporting various missions across the IC and DoD.

+ Conduct in-depth training courses that includes demonstration, lecture and hands-on approaches for students at factory and CONUS/OCONUS customer locations.

+ Introduce and integrate Bōdhi/Chatsurfer/MOST into a broad range of unique customer mission sets.

+ Work closely with Makalu's software development team to provide feedback and influence how new features are developed.

+ Conduct briefings and provide demonstration support to various IC and DOD customers as requested by the program. This may include community seniors and military officers.

+ Update training materials to reflect Bōdhi /Chatsurf er/MOST's latest features.

+ Capture customer requirements and feedback for possible inclusion in future development efforts.

+ Assist in testing new features and updates, providing an operational perspective.

+ Document user feedback and operational insights to guide product improvements.

+ Create and Update Operational views as needed.

+ Create and Update Videos for Bōdhi /Chat Surfer/MOST.

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* Qualifications:

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* _

Required:

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+ Active TS/SCI clearance with a polygraph.

+ Typically requires a University Degree (BA/BS) or equivalent and 5+ years of related military and/or government professional experience supporting a cryptologic mission.

+ Ability and willingness to support the travel requirement of up to 25%; in addition, local travel to customer locations.

+ Minimum two years' experience performing analytical work in the Intelligence Community.

+ Prior trainer/instructor experience.

+ Previous experience supporting both DoD and Intelligence Community customers, to include interactions with community seniors and military officers

+ Strong organizational skills and attention to detail.

+ Strong oral and written communications skills.

+ Will be expected to brief and contribute to written documentation.

+ Proven, detail-oriented analytical and critical thinking skills.

+ Ability to work with and support end users with varying levels of technical competence.

+ Team player with the ability to also work independently and with limited supervision.

+ Understanding of IC/military operations.

_Desired:_

+

Experience with Bōdhi, Chat Surfer, FADE.

+ Background in adult learning and/or instructional systems design.

+ Experience in the creation of training materials.

+ Familiarity with or prior experience supporting software development activities.

+ Knowledge of Geospatial Information Systems (GIS).

+ Prior experience using JIRA software.

- ** What You Can Expect:*
* ** A culture of integrity.*
* At CACI, we place…