Technical Support Tech - Technical Support Tech

Technical Support Tech - Technical Support Tech I

Job#: 3037002

Location: Sterling, Virginia (Onsite)

Compensation: $22 - $28 hourly

This role provides technical support to end users on a variety of issues. The position involves identifying, researching, and resolving technical problems. The ideal candidate will respond to telephone calls, email, and personnel requests for technical support, ensuring that all issues are documented, tracked, and monitored for timely resolution.

• Provide support to end users on a variety of technical issues.
• Identify, research, and resolve technical problems.
• Respond to telephone calls, email, and personnel requests for technical support.
• Document, track, and monitor problems to ensure timely resolution.
• Work under immediate supervision.
• Rely on instructions and pre‑established guidelines to perform job functions.

• Education: Associate's degree in a related area may be required.
• Experience: 0-3 years of experience in the field or a related area.
• Knowledge: Knowledge of commonly‑used concepts, practices, and procedures within the technical support field.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.