DCO Tech, Compute Services

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You will play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. The Data Center Technician is responsible for hardware and network diagnostics, physical repairs, and participation in an on‑call rotation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continuous access to the innovation they rely on.

Note: Amazon does not sponsor immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

Note: A lump sum stipend will be provided to eligible candidates who relocate for this position.

• Perform server rack installations, hardware break‑fix on components, and troubleshoot network issues.
• Respond to operational incidents that impact service availability and carry out routine network, server hardware, and operating system repairs to contribute to overall availability of AWS services.
• Serve as a primary contact for internal and external stakeholders, including engineers, developers, vendors, and contractors.
• Perform on‑call duties and participate in scheduled maintenance and change management activities.
• Contribute to documentation and process improvement initiatives based on analysis of operational issues.
• Help interview, train, and onboard new team members.

• Lifting and moving material up to 40 pounds.
• Working in cramped and/or elevated locations.
• Bending, lifting, stretching, and reaching as needed.
• Standing and walking continuously for up to 8+ hours a day.
• Ascending and descending ladders, stairs, and gangways safely.
• Work shifts longer than 8 hours to support 24/7 operations, including nights, weekends, and holidays.
• Position may be assigned to a facility still under development and could require travel to established locations for training until the designated site becomes operational.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of the assigned facility.

• Experience in computer networking.
• Experience with computer hardware troubleshooting and repair.
• Ability to lift and rack equipment up to 40 pounds.

• Experience working in cramped spaces or elevated locations while adhering to health and safety guidelines.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Experience managing work and priorities through a ticketing system.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).

Amazon offers a comprehensive benefits package that includes health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, optional Supplemental life plans, an Employee Assistance Program, Mental Health Support, a Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. For more information, visit (Use the "Apply for this Job" box below)..

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit  for more information.

Company:
Amazon Data Services, Inc. – A19
Job : A