Security Systems Technician, NA

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Security Department The Security Department for Vantage Data Centers is very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so that we can make informed purchase decisions. We are always looking for ways to strike the best balance between technology, performance, and cost.

Vantage Security Department also participates in designing each of our new data center building’s security infrastructure. If you like getting into the details and helping to design, build and maintain Security infrastructure in a modern data center, then come work ’re expanding with many new builds!

Position Overview The Security Systems Technician is responsible for monitoring and maintaining Vantage data centers security systems to ensure all customer security needs are met. This will involve project management activities for all security systems installs and any upgrades required.

This role is on-site in Ashburn, VA. Travel is required (see

Job Requirements ).Essential Job Functions Participate in project management for all security system installations and upgrades.

Collaborate with other groups or departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards and all timelines are met.

Monitor and maintain data center's Security systems to ensure that all customers security needs are met and functional with maximum uptime.

Generate reports as needed for VDC Audits and as required by customers.

Prioritize work schedule to minimize impact on customers.

Build, lead, and maintain access levels for all Vantage Data Centers.

Retrieve video footage as requested or required for legal, law enforcement or operational review.

Handle all service requests for site repairs and maintenance.

Lead all security related vendors for installations, ongoing service, and repairs to ensure timeline execution.

Hands-on troubleshooting and repair as needed.

Document all critical evolutions, lessons learned, and find possible efficiency gains in processes

Support, and monitor vendor activities ensuring work activities meet scope of work and follow established procedures

Develop and implement Standard Operations Procedures Lead the tasks in accordance with client service level agreement.

Respond as needed when system maintenance or complications arise

Additional duties as assigned by Management

Job Requirements DEC or equivalent work experience, in Information Technology preferred5 + years of demonstrated ability/experience managing security systems, required3+ years of demonstrated ability/experience with Access Control Systems (ACS), Video Surveillance System (VSS) required

In-depth, hands-on expertise with all low-voltage security technologies (CCTV, access control, IP networking and structured cabling

Experience designing security systems for new buildings or facilities, to include placement of access control systems, cameras, and call buttons

Project management experience managing large scale projects with multiple deadlines and customers

Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365

Working knowledge of networking concepts (IP addresses, MAC addresses)
Genetec certification highly desired or the ability to obtain certification within 90 days of hire

Experience with Traka Systems Data Center experience is strongly preferred, but not required

Able to plan, coordinate, and prioritize feature work to meet business commitments

Strong communication skills (verbal and written) with effectively communicate internally with team…