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Hybrid Service Desk Analyst: IT Support & CX
Job in
Sterling, Loudoun County, Virginia, 22170, USA
Listed on 2026-07-13
Listing for:
International Executive Service Corps
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
NuAxis is seeking a Service Center Analyst for a Full Time role. The position offers a hybrid schedule with ~60% onsite and ~40% remote, and may require onsite presence as needed. You will deliver telephone-based technical support to enterprise users and own issues from start to resolution.
The role emphasizes customer experience, clear communication, and meeting SLAs while working in a fast-paced IT environment. Prior experience with ADUC, Service Now, and Windows 11 is valued.
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