Cloud​/Network Engineer; Night Shift

Seeking a Cloud/Network Engineer to work with high-profile television networks to troubleshoot and ensure constant quality delivery to broadcasts. Globally distributed clients. 300+ channel playlist is supported by this group. If anything stops or if there are bugs, our team supports the troubleshooting to remedy situation as quickly as possible.

• Provide technical support of Cloud infrastructure for Global Playout Services.
• Provide extensive support of multi-channel playout automation systems, components, and Media workflows, with the ability to quickly execute troubleshooting procedures.
• Understanding IP Network and Ethernet connectivity, including TCP/IP, UDP, RTP, VLANs, and multicast protocols.
• Monitoring & Control system configuration and support to maintain a stable, reliable on-air product.
• Understanding of signal routing control systems to route video/audio and Video-over-IP signals.
• Experience working with utilizing Network Management Systems (NMS), SNMP MIBs, OIDs, traps.
• Ability to support multiple server types to configure/troubleshoot (Windows/Linux workstation/server applications, operating systems, and hardware components)
• Creation and use of standard operating procedures, technical reference documents and drawings.
• Work closely with vendors and/or internal departments for optimal hardware/software configuration and support.
• Ensure service levels are met by monitoring and updating incident tracking system/s for timely resolution of critical issues.

• 3+ years of experience in basic IT Networking (IP configs, trace route, understanding of computers)
• 3+ years of experience of basic understanding of Cloud technology (AWS, or similar)
• 3+ years of experience in remote troubleshooting (SSH, Telnet, or RDP experience)

• Intermediate to advanced level Networking, SAN, and/or other relevant training courses a plus.
• Knowledge of networking, firewalls, routers, Active Directory & load balancers.
• Working knowledge of MPEG-4 encoders, MPEG Transport Stream analyzers and satellite transmission equipment.
• Preferred IT certification (ex CCNA, MCP, CompTIA A+/Network+, AWS Certified Solutions Architect - Associate, VMware Associate or equivalent are also a plus)
• Preferred understanding of broadcast automation systems.
• Demonstrated knowledge of serial digital broadcast equipment and measurement equipment.

• Deep understanding of networking, Cloud-based network environments, Cloud computing and Virtual machines (VMs)
• Deep understanding of Windows and Linux servers and/or workstations.
• Experience with Linux, Windows OS, virtual and public and/or private cloud environments and knowledge of basic network troubleshooting using ubiquitous OS tools.
• Understanding of SMPTE 2022-7, SMPTE 2110, NDI, RTP, SCTE, CC 708/608, Dolby AC3 standards, and Transport Streams.
• Working knowledge of remote support tools.

• Ability to work any shift schedule (work at any time in a 24x7 staffed environment including weekends, holidays, evenings, and nights)
• Strong organizational skills and proficiency in establishing priorities with multiple projects under tight deadlines.
• Ability to work effectively as part of a team or individually with minimal supervision.
• Ability to adapt quickly to new or unfamiliar technology and products using documentation and online resources with minimal training.
• Ability to perform well in a high-pressure environment and maintain superior customer service demeanor.

BS in Computer Science, Electrical Engineering or similar technical field and/or equivalent practical experience.

The estimated pay range for this position is USD $40.00/hr - USD $45.50/hr exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.