Network Cloud Engineer; W2​/No 3rd Parties

• Provide technical support of Cloud infrastructure for Global Playout Services.
• Provide extensive support of multi-channel playout automation systems, components, and Media workflows, with the ability to quickly execute troubleshooting procedures.
• Understanding IP Network and Ethernet connectivity, including TCP/IP, UDP, RTP, VLANs, and multicast protocols.
• Monitoring & Control system configuration and support to maintain a stable, reliable on-air product.
• Understanding of signal routing control systems to route video/audio and Video-over-IP signals.
• Experience working with utilizing Network Management Systems (NMS), SNMP MIBs, OIDs, traps.
• Ability to support multiple server types to configure/troubleshoot:
  Windows/Linux workstation/server applications, operating systems, and hardware components.
• Creation and use of standard operating procedures, technical reference documents and drawings.
• Work closely with vendors and/or internal departments for optimal hardware/software configuration and support.
• Ensure service levels are met by monitoring and updating incident tracking system/s for timely resolution of critical issues.

Must Have Skills / Requirements

• Basic IT Networking knowledge
• 3+ years of experience; IP Configs, trace route, understanding of computers.
• Basic understanding of Cloud
• 3+ years of experience; AWS, or similar.
• 3+ years of experience; SSH, Telnet, or RDP experience.
• Deep understanding of networking, Cloud-based network environments, Cloud computing and Virtual machines (VMs).
• Deep understanding of Windows and Linux servers and/or workstations.
• Experience with Linux, Windows OS, virtual and public and/or private cloud environments and knowledge of basic network troubleshooting using ubiquitous OS tools.
• Understanding of SMPTE 2022-7, SMPTE 2110, NDI, RTP, SCTE, CC 708/608, Dolby AC3 standards, and Transport Streams.
• Working knowledge of remote support tools.