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Hybrid IT Service Desk Specialist – Incident & Support
Job in
Sterling, Loudoun County, Virginia, 22170, USA
Listed on 2026-08-28
Listing for:
Peraton
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Peraton in Sterling, VA seeks a Customer Support Specialist to join the CAEIO Service Desk, providing technical support and service management across the enterprise to protect and improve government IT services.
This hybrid role requires ITIL practices, strong communication, and the ability to diagnose issues, coordinate with teams, and keep customers informed while following SLAs. U.S. citizenship and a SECRET clearance are required.
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