Chief Operating Officer, SKYWAVE

Join us as Chief Operating Officer!

Are you ready to make a significant impact in an innovative environment? At SKYWAVE, an ORBCOMM Company, we're on the hunt for a passionate Chief Operating Officer who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward!

Why You'll Love Working Here

SKYWAVE, an ORBCOMM Company, is seeking a Chief Operating Officer (COO), reporting to the President, to serve as the President's operating partner and second-in-command, responsible for translating strategy into predictable, scalable revenue growth and operational excellence.

This role is designed for a product-driven executive who has grown into a full enterprise operator-a leader who combines deep product instincts with commercial rigor, operational discipline, and financial acumen.

The COO owns the ARR growth engine, revenue architecture, forecasting discipline, and unit economics across the business. They bring cross-functional authority across Product, Sales, Marketing, Finance, and Operations, ensuring the company operates as a single, aligned growth system.

This is a general manager of growth role - accountable for building the operating model, making hard trade-offs, and scaling SKYWAVE into its next phase of market leadership.

The ideal candidate will be based in Sterling, VA or Ottawa, ON, or on East Coast within close proximity to a major airport and the ability to easily travel to Sterling, VA or Ottawa, ON on a regular basis.

What You'll Do

1. ARR Growth Ownership

* Ownend-to-end ARR performance for SKYWAVE.

* Drive monthly MRR growth management, not quarterly retrospectives.

* Establish clear numeric ownership across new ARR, expansion, and churn.

* Operate a weekly growth cadence with explicit performance targets.

* Ensure growth initiatives are measurable, prioritized, and outcome-driven.

2. Revenue Architecture, Pricing & Monetization

* Own pricing strategy, packaging, SKU structure, and monetization models.

* Define usage tiers, SLA tiers, commercial guardrails, and discount governance.

* Eliminate shadow pricing and discount drift.

* Continuously improve revenue per endpoint and lifetime value.

* Align pricing and packaging tightly with customer value and market positioning.

3. Forecasting & Predictability

* Own forecast accuracy within ±10%.

* Establish disciplined operating and forecasting cadence.

* Replace pipeline storytelling withmath-driven forecasting rigor.

* Maintain
90-day forward visibility into growth drivers, risks, and constraints.

* Build trust with the President, executive leadership, and board through predictability.

4. Margin & Unit Economics

* Own transparency into revenue per endpoint, cost per endpoint, and contribution margin.

* Partner with Finance to ensure clear unit economics and scalable cost structure.

* Ensure operating cost growth does not outpace revenue growth.

* Drivefact-based operating decisions grounded in financial and operational data.

5. Growth Initiative Discipline

* Define3-5 strategic growth bets annually aligned to ARR objectives.

* Resource initiatives decisively with clear owners, milestones, and accountability.

* Review progressbi-weekly using objective performance metrics.

* Terminate underperforming initiatives quickly.

* Pivot decisively based on evidence, not sunk cost.

6. Cross-Functional Operating System

* Align Product, Sales, Marketing, Finance, and Operations to shared revenue outcomes.

* Establish an enterprise operating rhythm that drives accountability and speed.

* Identify and remove organizational bottlenecks.

* Translate strategy into execution through cadence, clarity, and disciplined management systems.

* Serve as a unifying force across functional silos.

7. Executive Leadership & Stakeholder Partnership

* Act as trusted operating partner to the President.

* Serve as a key voice with the executive team and board on growth strategy, trade-offs, and investment decisions.

* Represent SKYWAVE externally with strategic customers, partners, and key accounts.

What Success Looks Like

* ARR growth is predictable, measurable, and actively managed.

* Pricing, packaging, and monetization are intentional, consistent, and…