Chief Operating Officer, SKYWAVE

Are you ready to make a significant impact in an innovative environment? At SKYWAVE, an ORBCOMM Company, we’re on the hunt for a passionate Chief Operating Officer who thrives in a fast-paced, agile setting. We want you to transform your ideas into action and drive our mission forward!

SKYWAVE, an ORBCOMM Company, is seeking a Chief Operating Officer (COO), reporting to the President, to serve as the President’s operating partner and second-in-command, responsible for translating strategy into predictable, scalable revenue growth and operational excellence.

This role is designed for a product-driven executive who has grown into a full enterprise operator —a leader who combines deep product instincts with commercial rigor, operational discipline, and financial discipline.

The COO owns the ARR growth engine, revenue architecture, forecasting discipline, and unit economics across the business. They bring cross-functional authority across Product, Sales, Marketing, Finance, and Operations, ensuring the company operates as a single, aligned growth system.

This is a general manager of growth role — accountable for building the operating model, making hard trade‑offs, and scaling SKYWAVE into its next phase of market leadership.

The ideal candidate will be based in Sterling, VA or Ottawa, ON, or on East Coast within close proximity to a major airport and the ability to easily travel to Sterling, VA or Ottawa, ON on a regular basis.

• Own end-to-end ARR performance for SKYWAVE.
• Drive monthly MRR growth management, not quarterly retrospectives.
• Establish clear numeric ownership across new ARR, expansion, and churn.
• Operate a weekly growth cadence with explicit performance targets.
• Ensure growth initiatives are measurable, prioritized, and outcome-driven.
• Own pricing strategy, packaging, SKU structure, and monetization models.
• Define usage tiers, SLA tiers, commercial guardrails, and discount governance .
• Eliminate shadow pricing and discount drift .
• Continuously improve revenue per endpoint and lifetime value .
• Align pricing and packaging tightly with customer value and market positioning.
• Own forecast accuracy within ±10%.
• Establish disciplined operating and forecasting cadence.
• Replace pipeline storytelling with math-driven forecasting rigor.
• Maintain 90‑day forward visibility into growth drivers, risks, and constraints.
• Build trust with the President, executive leadership, and board through predictability.

• Own transparency into revenue per endpoint, cost per endpoint, and contribution margin.
• Partner with Finance to ensure clear unit economics and scalable cost structure.
• Ensure operating cost growth does not outpace revenue growth.
• Drive fact-based operating decisions grounded in financial and operational data.
• Define 3–5 strategic growth bets annually aligned to ARR objectives.
• Resource initiatives decisively with clear owners, milestones, and accountability.
• Review progress bi‑weekly using objective performance metrics.
• Pivot decisively based on evidence, not sunk cost.

• Align Product, Sales, Marketing, Finance, and Operations to shared revenue outcomes.
• Establish an enterprise operating rhythm that drives accountability and speed.
• Identify and remove organizational bottlenecks .
• Translate strategy into execution through cadence, clarity, and disciplined management systems.
• Serve as a unifying force across functional silos.

• Act as trusted operating partner to the President.
• Serve as a key voice with the executive team and board on growth strategy, trade‑offs, and investment decisions.
• Represent SKYWAVE externally with strategic customers, partners, and key accounts.

• ARR growth is predictable, measurable, and actively managed.
• Pricing, packaging, and monetization are intentional, consistent, and enforced.
• Forecasts are trusted by leadership and the board.
• Unit economics are transparent, improving, and operationally embedded.
• The organization operates with clarity, cadence, accountability, and speed.

• Deep roots in product management, evolved…